FOGTEC offers comprehensive training courses to ensure the safe and efficient operation of its fire alarm and firefighting systems. System design, maintenance, and troubleshooting are taught and practiced in special training rooms using real workstations. Training courses can also be conducted on site or directly on the vehicles and are available as classroom training, online training, or via modern virtual technologies. They always conclude with certification by qualified instructors.
FOGTEC’s mobile service teams support installation related activities in depots or directly on the track. They carry out diagnostic work, system adjustments, and the necessary measures to ensure correct integration and reliable operation. Thanks to a growing global partner network, these services are available in an increasing number of countries.
All necessary verification steps for fire detection and firefighting systems are carried out in close cooperation with the project teams to ensure compliance with the relevant railway standards. Mobile service teams and diagnostic specialists provide on site support at depots or directly on the track, ensuring that testing and commissioning activities are completed quickly and efficiently.
Remote support using AR technology enables real-time expert guidance when needed, reducing downtime and accelerating the approval process.
Reliable delivery of original spare parts is essential for the operation of safety- and approval-relevant fire protection systems. Fast Track Packaging ensures express shipment of urgently needed components, while local spare parts stock helps reduce downtime in daily operations.
Lifecycle management supports operators in maintaining system availability over many years. This includes the reconditioning and refilling of cylinder modules, handling of warranty claims, and the supply of spare parts, all key elements that ensure long term functionality and compliance of the installed systems.